SHIPPING INFORMATION
We aim to ship all orders out within 3 business days of the order being received (Monday - Friday). After your order has been shipped, delivery time within the United States is approximately 7 - 10 business days and 14-30 business days internationally.
Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. There
USA & Canada – 7-10 Business Days
Rest of World – 14 - 30 Business Days
Shipping & Handling Charges
Flat Rate $10 Shipping
AFTER YOU'VE PURCHASED
Once you place an order, you will receive an automatic confirmation email.
Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information and a tracking number, which will allow you to track the status of your shipment.
You can track your order HERE.
Please note that the shipping confirmation email does not necessarily mean that the carrier (USPS or DHL) has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
Please allow 24-48 hours from the time you place your order for it's status to update.
DELIVERY INFORMATION:
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail.
CUSTOMS & TAXES
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
WHAT IF MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED IT
We know how important your order is! We provide our customers with the option to track your package.
We will always do our best to assist you, but we do not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.
CANCELLATION/CHANGES
If you need to change or cancel your order, please contact us immediately.
We are doing our best to process and ship orders as quickly as possible (often within 24 hours). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
